Pages in this section

Troubleshooting

Applies to: Parallel City · Last updated

The messages Parallel City's screens show, and what to do about failures that show no message.

Each heading is the message exactly as the screen shows it. For sign-in messages, see Sign-in troubleshooting.

「LOADING CITY…」

When it appears

When you open the app screen (/app), while your sign-in state is being checked.

What to do

If it does not change, reload the page.

「3D地図を読み込み中...」

When it appears

On the app screen, while the part that shows the 3D map is loading.

What to do

If it does not change, reload the page.

「用途地域: 未解決(地点を含む A29 ポリゴンが無い — ボリュームは計算しません)」

When it appears

In the panel at the bottom right of the screen, whenever there is no reference volume. It also appears before any scenario is run and while the reference volume is being computed. When the reference volume could not be computed, for example because no zoning polygon contains the scenario's location, the reason is shown below it. When no reason could be received, 「用途地域を解決できませんでした」 is shown.

What to do

If it appears before any scenario has been run, run a scenario. If the location's zoning cannot be found, choose another preset scenario, or name a different location in the text of a free-text scenario.

「ボリューム API エラー (HTTP {status})」

When it appears

When the server returns an error for the reference volume calculation, below 「用途地域: 未解決(地点を含む A29 ポリゴンが無い — ボリュームは計算しません)」. {status} is the HTTP status code.

What to do

Wait a while, then run the scenario again.

「地価変動を予測中...」

When it appears

In the panel at the top left of the screen, while a scenario is being predicted.

What to do

If the prediction for a preset scenario fails, no message is shown and the points on the map are not updated. If the points on the map do not change after this message disappears, wait a while and click the preset scenario button again.

「AIが解析中...」

When it appears

On the button, in place of 「シミュレーション実行」, while a free-text scenario is being analysed.

What to do

If the analysis fails, the browser shows a dialog with a message of the form 「エラー: API error: {status}」.

「エラー: API error: {status}」

When it appears

In a browser dialog, when running a free-text scenario fails. {status} is the HTTP status code. Status code 400 means that the text was empty once tags were removed, or that it matched a pattern of invalid input. Status code 500 means that AI's interpretation of the text or the land-value prediction failed. When the connection itself fails, 「エラー:」 is followed by the browser's own message.

What to do

For 400, rewrite the text and click 「シミュレーション実行」 again. For 500 or a connection failure, wait a while and run it again.

「PDF生成中...」

When it appears

On the button, from when you click 「PDFレポート出力」 until the PDF is ready.

What to do

If creating the PDF fails, no message is shown and the button returns to 「PDFレポート出力」. In that case, wait a while and click 「PDFレポート出力」 again.